+ Agency Banking

Banking in Your Neighbourhood

Access banking services through authorized CoopWakala agents across Tanzania.

Available Services

All the banking services you need, right in your neighbourhood.

Cash Deposits

Deposit money into your CoopBank account through any authorized agent near you.

Cash Withdrawals

Withdraw cash conveniently without visiting a branch. Available at all agent locations.

Bill Payments

Pay LUKU, DAWASA, school fees and other utility bills through your nearest agent.

Balance Inquiry

Check your account balance quickly and securely at any CoopWakala agent.

Account Opening

Open a new CoopBank account with the help of an agent -- no branch visit needed.

Money Transfers

Send money to other CoopBank accounts or to other banks through an agent.

Find a CoopWakala Agent

CoopWakala agents are located across Tanzania in urban and rural areas alike. Visit your nearest agent to deposit, withdraw, pay bills and more -- no branch visit required. Look for the CoopWakala signage at shops and kiosks near you.

Find Nearest Agent

Become a CoopWakala Agent

Earn additional income by offering banking services to your community. Here is what you need to get started.

Established Business

A registered business operating for at least 12 months with a permanent location.

Business License

Valid business registration certificate and TIN from the Tanzania Revenue Authority.

Good Character

Clean criminal record and no history of fraud or financial misconduct.

Working Capital

Minimum float capital of TSH 500,000 to ensure smooth daily operations.

Network Coverage

Location with reliable mobile network coverage to process transactions.

Training Commitment

Willingness to complete CoopBank agent training and comply with operating procedures.

Apply to Become an Agent